Privacy Policy

Last Updated: January 29, 2026

1. Introduction

Paxify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital savings platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and authentication credentials
  • Financial Information: Wallet addresses, transaction history, and account balances
  • Identity Verification: Government-issued ID, proof of address, and other KYC documentation
  • Communication Data: Messages, support tickets, and feedback you provide

We also automatically collect certain information when you use our service:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
  • Location Data: General geographic location based on IP address

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify your identity and comply with legal obligations
  • Detect, prevent, and address fraud, security issues, and technical problems
  • Respond to your comments, questions, and customer service requests
  • Send you technical notices, updates, security alerts, and administrative messages
  • Analyze usage patterns to improve user experience
  • Comply with applicable laws and regulations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, identity verification)
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to processing of your information for certain purposes
  • Data Portability: Request transfer of your information to another service

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your information receives adequate protection in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].